Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Florida PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Florida PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Florida PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | Florida PIRG | Consumer Protection

New Report Shows That Safer Technologies can Eliminate Chemical Hazards at Pulp and Paper Mills

Pulp and paper mills that use chlorine or chlorine dioxide to whiten paper needlessly endanger more than 5.7 million people, according to a new report released today by Florida PIRG.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Students Rally to Rescue Net Radio from Crippling Copyright Royalties

Today Students urged Congress to repeal stringent copyright royalty rates that could force Internet radio stations out of business and reduce opportunities for diverse musicians to promote their music, in a petition delivered by a coalition of media public interest groups the Florida Public Interest Research Group (Florida PIRG) and SaveNetRadio.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

AT&T Merger Concessions Send Strong Message to Congress: Protect Internet Freedom

Late Thursday night AT&T officials filed a letter of commitment to the Federal Communications Commission (FCC) declaring their intent to follow Net Neutrality provisions and to offer unbundled and discounted DSL service in return for the approval of their $85 billion dollar merger with Bell South. 

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Florida PIRG Applauds Governor Crist for Veto on Double Rent Bill

Last night, Governor Crist vetoed HB 1277, a bill that would have allowed landlords to impose harsh new penalty fees on renters who break their leases. Statement from Brad Ashwell, Consumer Advocate for Florida PIRG:

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Consumer Advocates Call on Governor to Veto Double Rent Bill

Legislation headed for Governor Crist’s desk would hit renters hard with exorbitant fees and place dwindling affordable housing out of reach for many renters. Statewide organizations representing tenants and consumers say that the Governor, a renter himself, should veto this bill to protect tenants who would have to pay an extra penalty equaling up to two months rent, in addition to any unpaid rent, or other fees if they leave a lease due to unforeseen circumstances.

> Keep Reading

Pages

News Release | U.S. PIRG

Consumer Reports, U.S. PIRG and a consumer-turned-activist delivered nearly 250,000 petition signatures today to the airlines calling on them to provide full refunds when passengers cancel their flights because of concerns about the coronavirus.

News Release | U.S. PIRG Education Fund

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

Blog Post

Each week, we’ll be posting a round-up of short stories from across our network from staff experiencing various COVID-related issues, and what they did about them.

News Release | U.S. PIRG

Marriott, the world’s largest hotel chain in terms of guest rooms, disclosed Tuesday that up to 5.2 million customers were impacted by a security breach related to the company’s loyalty app.

Consumer Protection

Rich Cordray offers expert consumer tips with U.S. PIRG advocates via Zoom

During an online panel organized by U.S. PIRG, former CFPB Director Rich Cordray warned that this difficult time will likely last longer than most believe, and that consumers need protections such as mortgage relief and a halt on evictions for nonpayment of rent in order to weather it.

 

Consumer Protection

Suppliers are gouging health care providers. 100-plus mayors are calling for federal action.

More than 100 mayors and county executives joined U.S. PIRG in sending a letter to the Trump administration urging the federal government to invoke the Defense Production Act to increase production of critical medical supplies, and to establish a system to distribute those supplies to front line workers.

 

Consumer Protection

Data breach may have exposed personal data of 5.2 million Marriott guests

On March 31, Marriott disclosed its second data breach in 16 months, this time related to its loyalty app. The hack exposed the personal data of 5.2 million guests, putting them at risk of phishing schemes.

 

Consumer Protection

Food recall failure

Most grocery store chains are not warning their customers about dangerous food recalls. Find out if your store makes the grade.

 
View AllRSS Feed

Consumer Alerts

Join our network and stay up-to-date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code

Support Us

Your donation supports Florida PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.




Florida PIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to getting things done.