Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.


Florida PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.


For 30 years, Florida PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.


In April, Florida PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.


Issue updates

News Release | Florida PIRG | Consumer Protection

Digital Television (DTV) Transition Could Cost Consumers

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

> Keep Reading
Report | Florida PIRG Education Fund | Consumer Protection

Mixed Signals

Florida PIRG and other PIRG's around the country conducted “secret shopper” surveys at 132 electronics stores in ten states to determine if America’s big electronics retailers are properly preparing their customers for the digital transition.  The results were released today in Florida PIRG’s new report: “Mixed Signals: How Retailers Mislead Consumers on the Digital Television (DTV) Transition.”

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Florida's First Statewide Media-reform Conference to Be Held in Sarasota

Media watchers and alternative-media producers from across the state will meet in Sarasota Saturday, October 6, for a day of presentations, panels, and dialogues on media reform, particularly as it affects Floridians. The event will run from 9 to 6 and will be held on the campus of New College of Florida.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

New Report Shows That Safer Technologies can Eliminate Chemical Hazards at Pulp and Paper Mills

Pulp and paper mills that use chlorine or chlorine dioxide to whiten paper needlessly endanger more than 5.7 million people, according to a new report released today by Florida PIRG.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Students Rally to Rescue Net Radio from Crippling Copyright Royalties

Today Students urged Congress to repeal stringent copyright royalty rates that could force Internet radio stations out of business and reduce opportunities for diverse musicians to promote their music, in a petition delivered by a coalition of media public interest groups the Florida Public Interest Research Group (Florida PIRG) and SaveNetRadio.

> Keep Reading


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