Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Florida PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Florida PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Florida PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

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Blog Post | Consumer Protection

Delayed CFPB/Other Wall Street Reform Rollbacks Happening Today On House Floor | Ed Mierzwinski

Last month the House canceled floor consideration of the Financial Services and General Government Appropriations bill. FSGG is back on the floor today and tomorrow. We urge support of amendments to protect the Consumer Financial Protection Bureau (CFPB) but, since they won't pass, we urge a no vote on the bill. Here's an updated excerpt from my previous blog.

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Blog Post | Consumer Protection

Court Rejects PIRG-Opposed Swipe Fee Settlement With Visa/Mastercard | Ed Mierzwinski

Today, a panel of the U.S. Court of Appeals for the Second Circuit threw out a preliminary $7.25 billion settlement between Visa and Mastercard and any merchant accepting credit cards (including U.S. PIRG), ruling that despite that seemingly massive payment for past practices that the settlement gave inadequate relief to merchants going forward, as it essentially immunized the networks for any future illegal conduct while providing mostly illusory benefits. Since we accept credit cards from our members, we, joined by Consumer Reports, had formally objected to the settlement as consumer advocates who also happen to be merchant class members (most merchant associations also objected).

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Blog Post | Consumer Protection

House Launches Frenzy of Attacks on CFPB, Public Protections | Ed Mierzwinski

Today and tomorrow the House floor showcases a variety of special-interest backed bills designed to eliminate public protections and weaken financial reform. Action starts soon with an attempt to override the President's veto of legislation to wipe away a new Department of Labor rule designed to protect hard-earned retirement savings from Wall Streeters seeking their "share" of your own share. Then, the House will consider the massive FSGG Appropriations bill, which rolls back the independence and authority of the CFPB and other financial reforms. Finally, they've teed up a bill to eliminate the Supreme Court's long-standing "Chevron doctrine," which says that courts must defer to expert agencies in certain circumstances. Without the doctrine in place, polluters and wrongdoers will have more opportunities to challenge public protections.

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News Release | U.S. PIRG | Consumer Protection

Joint Statement Opposing Exceptions to CFPB Payday Rule

We've joined 10 other leading consumer, community, religious and civil rights organizations to oppose exemptions to a strong CFPB payday and auto title lending rule and to reiterate our opposition to an exception that has already been considered and rejected that would allow lenders to make longer-term installment loans without considering a borrower’s ability to repay so long as the payment did not exceed five percent of a borrowers’ income.

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News Release | Florida PIRG | Consumer Protection

New Report Links Toxic Pollution with Health Hazards as EPA Acts to Restrict Pollution Data

Exposure to dangerous toxic pollution from industrial facilities threatens communities all across Florida, according to a new report. The report, Toxic Pollution and Health, uses information from the federal Toxic Release Inventory (TRI) to analyze toxic pollution linked to serious health problems such as cancer, birth defects or neurological damage. Due to a recent EPA action restricting the public’s right to know, today’s report may provide one of the last complete pictures of toxic pollution in Florida.

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News Release | Florida PIRG | Consumer Protection

House Fails to Strengthen Weak Chemical Security Program

The House today failed to strengthen a weak chemical security program crafted behind closed doors and attached to the Homeland Security funding bill. The vote came on a procedural motion to limit debate and amendments to the funding bill and effectively prevented consideration of an amendment by Representative Sabo (MN) to dramatically improve the underlying chemical security provisions.

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News Release | Florida PIRG | Consumer Protection

Taxpayers Pay To Clean Up After Polluters At Nation's Toxic Waste Sites

American taxpayers will pay more than $1.2 billion to clean up after polluters at Superfund toxic waste sites across the country in 2006, according to a new analysis released today by the Florida Public Interest Research Group. This marks the 11th year that taxpayers will pay to protect the health of the one in four Americans living within four miles of a Superfund site instead of polluters, as the program intended.

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News Release | US PIRG

During this time of year, families are thinking about the children going back to school, and for parents who are sending their kids to college, it can be a bit overwhelming. A key to addressing those concerns is making sure their teens are prepared for “adulting” -- in other words, taking care of their own lives.

News Release | U.S. PIRG

The Veterans and Consumers Fair Credit Act (VCFCA) was reintroduced in the Senate Committee on Banking, Housing, and Urban Affairs on Wednesday. This bill would limit interest rates on loans and go a long way toward protecting consumers, especially veterans, who are often victimized by predatory lenders.

Blog Post

The Consumer Financial Protection Bureau celebrated its 10th birthday last Wednesday. It begins its second decade refocused on its mission of protecting you and me after a few years of, ironically, championing shady business practices over consumers. The agency’s first decade was full of success, setbacks, and promise.

Blog Post

"No parent should ever have to endure the tragedy of losing a child."

News Release | US PIRG

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

Consumer Protection

PIRG's consumer watchdogs get to work in wake of T-Mobile data breach

Cell phone carrier T-Mobile has announced that nearly 55 million Americans were affected by a hack of its records, which in some cases compromised Social Security numbers and driver’s license numbers. In response, PIRG published a tip guide for how those affected can protect themselves against identity theft or "phishing" scams.

 

Consumer Protection

Senate reintroduces the Veterans and Consumers Fair Credit Act

High-cost loans are marketed as easy paths to earning extra cash — but in reality, they’re long-term debt traps that often carry triple-digit interest rates. The Veterans and Consumers Fair Credit Act would cap interest rates on loans at 36 percent and help protect consumers, especially veterans, who are targeted by predatory lenders.

 

Consumer Protection

Is that really the IRS? Robocall protections take aim at spoofed numbers

Thanks to new FCC rules, most phone providers are now required to arm their customers with Caller ID verification to confirm whether calls on their network are actually coming from the number on display. 

 

Consumer Protection

Tough product safety rules will help babies sleep more safely

Improperly used inclined sleepers have led to dozens of infant deaths. Rules established by the U.S. Consumer Product Safety Commission will require all infant sleep products to adhere to more rigorous safety requirements and pass third-party testing.

 
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