Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.


Florida PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.


For 30 years, Florida PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.


In April, Florida PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.


Issue updates

Report | Florida PIRG Education Fund | Consumer Protection

Trouble in Toyland, 23rd Annual Toy Safety Report

The 2008 Trouble in Toyland report is the 23rd annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. We visited numerous toy stores and other retailers to find potentially dangerous toys and identify trends in toy safety. This year, we focused specifically on toys that contain lead and phthalates in our research. 

> Keep Reading
News Release | Florida PIRG Education Fund | Consumer Protection

Florida PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the 23rd annual toy safety survey released today by the Florida Public Interest Research Group (Florida PIRG). The group also warned that the Consumer Product Safety Commission (CPSC) is taking actions to delay one of the new law’s toxic toy protections indefinitely.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Consumer Groups Applaud House Passage of Strong Product Safety Bill; Urge Senate to Pass Reform Measure this Week

Today, consumer, public interest and scientific groups applaud the U.S. House of Representatives for passing strong product safety reform legislation that would overhaul the Consumer Product Safety Commission (CPSC).

> Keep Reading
Report | Florida PIRG | Consumer Protection

Total Recall: The Need for CPCS Reform Now

The year 2007 was called the year of the recall. But in 2008, recalls are up, according to Consumer Product Safety Commission (CPSC) data. Already, as these data show, more toys and children’s products have been recalled in the first half of this year than in the first half of last year, a supposed “100-year-flood” period. Yet the remedial CPSC reform legislation passed overwhelmingly by both the House and Senate in response to that 2007 recall wave has yet to become law.

> Keep Reading

Ring Tone Settlement May Signal New Policies

Accused of billing customers for ring tone services that were supposed to be free, AT&T Mobility, the nation's largest cell phone carrier, has agreed to refund more than $10 million to thousands of Florida consumers.

> Keep Reading


View AllRSS Feed

Consumer Alerts

Join our network and stay up-to-date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code

Support Us

Your donation supports Florida PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.