Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.


Florida PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.


For 30 years, Florida PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.


In April, Florida PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.


Issue updates

Report | Florida PIRG Education Fund | Consumer Protection

Trouble in Toyland: The 24th Annual Survey of Toy Safety

The 2009 Trouble in Toyland report is the 24th annual Public Interest Research Group (PIRG) survey of toy safety.  This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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News Release | Florida PIRG Education Fund | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, Florida Public Interest Research Group announced on Tuesday in its 24th annual Trouble in Toyland report.

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News Release | Florida PIRG | Consumer Protection

Groups Urge Lawmakers to Support a Broadband Plan that Serves the Public Good

Our report, A Public Interest Internet Agenda offers lawmakers broadband policy solutions that are tied to the common good and our prosperity. Connecting every citizen to the Internet at broadband speed is the key to economic development, improved healthcare and education, energy efficiency, robust democracy and open government

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Report | Florida PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

Broadband access is crucial to economic, educational and democratic participation in Florida and it’s critical that government make consumer friendly choices that empower communities while bringing access to every corner of the state. Without consumer protective policies to guide them, the handful of corporations that sell broadband have done so at runaway rates, with poor service and have even avoided serving broadband to many of our most vulnerable communities.

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News Release | Florida PIRG | Consumer Protection

Statement by Brad Ashwell in Response to Gov. Crist’s Veto of SB 1171 - A Bill Designed to Eliminate Insurance Rate Regulation

“Today Governor Crist sided with consumers by standing up to the insurance industry and vetoing legislation that would have allowed the largest companies to charge excessive rates without any state oversight.”

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