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Blog Post | Consumer Protection

Wall Street Ramps Up Attacks on Wall Street Reform | Ed Mierzwinski

On Friday, the House overwhelmingly approved a Wall Street-driven proposal to weaken oversight of private equity firms, taking a chunk out of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. But wait, there's so much more: On Tuesday the House Financial Services Committee takes up the so-called "Financial Choice Act," which eviscerates most of Dodd-Frank's key reforms, from stripping powers of the Financial Stability Oversight Council to repealing the Volcker Rule, which reins in risky betting practices that use depositors' money. As for the CFPB (which just this week issued its biggest fine to date, $100 million against Wells Fargo Bank for opening hundreds of thousands of fake and secret consumer accounts to meet sales goals), the proposal would defund and defang it and delay or stop its efforts to rein in unfair practices of payday lenders, debt collectors and banks. Many of the Financial Choice Act's provisions also pose threats as budget bill "riders."

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News Release | U.S. PIRG | Consumer Protection

CFPB Issues Record $100 Million Fine on Wells Fargo For "Beyond Outrageous" Sales Practices

On September 8 the CFPB announced a record $100 million civil penalty plus consumer restitution against Wells Fargo, among the  nation’s largest banks, for a series of unfair and abusive sales practices by “thousands” of employees that included opening “secret” accounts for “hundreds of thousands” of existing customers, solely to meet sales goals to receive financial incentives. The CFPB action was joined by simultaneous orders announced by the U.S. Office of the Comptroller of the Currency (OCC) ($35 million civil penalty) and the City of Los Angeles ($50 million civil penalty). Our statement follows.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the U.S. PIRG Education Fund.

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Report | Florida PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | Florida PIRG | Democracy

Statement in Response to Event For Opposition Campaign to Fair Districts Amendments 5 & 6

It is no surprise that politicians are leading the charge in the campaign to defeat Amendments 5 and 6. They are twisting the truth just so they can continue making political deals in order to hold on to their power.

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News Release | Florida PIRG | Food

Egg Recalls Reveal Scrambled Food Safety System

Last month’s nationwide recall of half a billion eggs was just one of more than 85 recalls involving 153 food companies since July 2009.  During this time, the U.S. Senate has failed to pass needed protections, according to “Recipe for Disaster”, a Study released today by Florida PIRG, Consumer Federation of America and the Center for Science in the Public Interest.

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News Release | Florida PIRG | Health Care

Statement in Response to Today’s Court Decision to Strike Amendment #9

We are extremely pleased with Judge Shelfer’s decision to strike this politically motivated and confusing amendment from the ballot. The courts appear to be doing an excellent job of protecting the interest of voters this election season

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News Release | Florida PIRG | Health Care

New Report: The Next Stage of Health Care Reform

The new federal health care reform law puts state leaders in the driver’s seat, according to a new report by consumer advocacy group Florida PIRG (The Florida Public Interest Research Group).

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News Release | Florida PIRG | Consumer Protection

USDA's New Performance Standards Should Bring Safer Poultry to Market

The U.S. Department of Agriculture has announced new performance standards (PDF) for Salmonella and Campylobacter—the most common disease hazards in the meat and poultry supply. USDA has cut the target levels for Salmonella in poultry by over 60 percent, and set the first-ever performance standard for Campylobacter.

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