Home

What's New

Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

> Keep Reading
Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

> Keep Reading
Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

> Keep Reading

Pages

News Release | Florida PIRG | Consumer Protection

New Report Shows That Safer Technologies can Eliminate Chemical Hazards at Pulp and Paper Mills

Pulp and paper mills that use chlorine or chlorine dioxide to whiten paper needlessly endanger more than 5.7 million people, according to a new report released today by Florida PIRG.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Students Rally to Rescue Net Radio from Crippling Copyright Royalties

Today Students urged Congress to repeal stringent copyright royalty rates that could force Internet radio stations out of business and reduce opportunities for diverse musicians to promote their music, in a petition delivered by a coalition of media public interest groups the Florida Public Interest Research Group (Florida PIRG) and SaveNetRadio.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

AT&T Merger Concessions Send Strong Message to Congress: Protect Internet Freedom

Late Thursday night AT&T officials filed a letter of commitment to the Federal Communications Commission (FCC) declaring their intent to follow Net Neutrality provisions and to offer unbundled and discounted DSL service in return for the approval of their $85 billion dollar merger with Bell South. 

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Florida PIRG Applauds Governor Crist for Veto on Double Rent Bill

Last night, Governor Crist vetoed HB 1277, a bill that would have allowed landlords to impose harsh new penalty fees on renters who break their leases. Statement from Brad Ashwell, Consumer Advocate for Florida PIRG:

> Keep Reading
News Release | Florida PIRG | Democracy

House Takes Next Step Toward Lobby Reform

The adoption of a wide range of disclosure measures will increase the transparency of the actions of Washington lobbyists.   Especially important is the approval of the Van Hollen bundling amendment requiring that lobbyists who raise funds for lawmakers disclose their fundraising activities.

> Keep Reading

Pages

Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

Support Us

Your donation supports Florida PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up-to-date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code