Home

What's New

Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

> Keep Reading
Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

> Keep Reading
Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

> Keep Reading

Pages

News Release | Florida PIRG | Democracy

House Adopts Independent Ethics Oversight

The House of Representatives voted tonight to establish an independent Office of Congressional Ethics. This vote was about going beyond the easy rhetoric of reform and taking a concrete step to correct what has been a dysfunctional ethics process.

> Keep Reading
Media Hit | Financial Reform

Florida's Debt Traps

The fight to stomp out predatory lending has always been difficult -- the minute lawmakers target one form of usury, another springs up to take its place. Florida is learning that lesson well: The state has already taken on abusive practices tied to the title-lending industry, which writes loans at triple-digit interest rates secured by borrowers' vehicles. Payday loan companies that also charge huge interest rates are also proliferating, despite state attempts to regulate them. An increasing number of elderly and disabled people isfalling into sticky traps of debt.

> Keep Reading

Ring Tone Settlement May Signal New Policies

Accused of billing customers for ring tone services that were supposed to be free, AT&T Mobility, the nation's largest cell phone carrier, has agreed to refund more than $10 million to thousands of Florida consumers.

> Keep Reading
News Release | Florida PIRG | Consumer Protection

Digital Television (DTV) Transition Could Cost Consumers

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

> Keep Reading
News Release | Florida PIRG | Transportation

Release: New Report Outlines Dangers of Road Privitization

Deals to privatize public toll roads, such as those proposed last week by Governor Crist, typically fail to protect the public, according to a new report released by the Florida Public Interest Research Group (Florida PIRG). The report explains seven basic protections that are required to ensure that these toll road sell-offs would benefit the public over the long term. None of these safeguards or assurances are currently in place.

> Keep Reading

Pages

Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

Support Us

Your donation supports Florida PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up-to-date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code