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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

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Media Hit | Democracy

Will aggressive registration bring young voters to polls?

Experts question whether voter registration efforts will translate into voters turning out at the polls. While turnout among voters ages 18 to 24 surged to the highest level in a decade in 2004, it still stayed below 50 percent.

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News Release | Florida PIRG | Consumer Protection

Consumer Groups Applaud House Passage of Strong Product Safety Bill; Urge Senate to Pass Reform Measure this Week

Today, consumer, public interest and scientific groups applaud the U.S. House of Representatives for passing strong product safety reform legislation that would overhaul the Consumer Product Safety Commission (CPSC).

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News Release | Florida PIRG | Transportation

U.S. House addresses high gas prices by investing close to $2 billion in public transportation

Responding to record-high gas prices and the rising use of public transportation, the House of Representatives today passed HR 6052, the Saving Energy through Public Transportation Act, by a vote of 322 to 98 which authorizes 1.7 billion dollars to transit agencies across America to expand services and reduce fares. It is projected that over $80 million would be directed towards projects in Florida.

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News Release | Florida PIRG | Transportation

New Report Shows Americans Are Squandering Stimulus Checks at the Gas Pump and Calls for More Public Transit

Without sufficient alternatives to driving, American families spent their entire economic stimulus check on high-priced gas.  According to new analysis from the Florida Public Interest Research Group, since President Bush signed the tax rebates into law on February 13th, the average household spent over $1500 filling their tanks. Gas costs were higher than average in areas without robust public transportation.

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Media Hit | Democracy

Battle over amending Florida Constitution rages on

 Anyone who thought the long, nasty fight over amending Florida's constitution had ended should think again.

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