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News Release | U.S. PIRG | Consumer Protection

CFPB Issues Record $100 Million Fine on Wells Fargo For "Beyond Outrageous" Sales Practices

On September 8 the CFPB announced a record $100 million civil penalty plus consumer restitution against Wells Fargo, among the  nation’s largest banks, for a series of unfair and abusive sales practices by “thousands” of employees that included opening “secret” accounts for “hundreds of thousands” of existing customers, solely to meet sales goals to receive financial incentives. The CFPB action was joined by simultaneous orders announced by the U.S. Office of the Comptroller of the Currency (OCC) ($35 million civil penalty) and the City of Los Angeles ($50 million civil penalty). Our statement follows.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the U.S. PIRG Education Fund.

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Report | Florida PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

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News Release | U.S. PIRG | Consumer Protection

USPIRG Commends Department of Labor's Rule On Conflicted Retirement Advice

Today, we joined President Obama, Senator Elizabeth Warren, CFPB Director Rich Cordray, Labor Secretary Tom Perez and others at AARP as the President announced his strong support for a proposed Labor Department rule to close loopholes and to require Wall Street and other financial advisors to put consumers first when they give retirement advice. Wall Street has already launched a misleading attack. Read more to see our statement supporting the proposal, which will put billions of dollars back into retirement accounts.

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News Release | Florida PIRG Education Fund | Transportation

New Report Shows Mounting Evidence of Millennials’ Shift Away from Driving

The 2000s saw a marked decrease in the average number of miles traveled by young Americans, and that trend appears likely to continue even as the economy improves, due to the consistency of Millennials’ surveyed preferences, a continued reduction of Millennials driving to work, and the continued decreases in per-capita driving among all Americans.

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News Release | U.S. PIRG | Public Health

Some Good, Some Bad in Obama Executive Order on Protecting Antibiotics

Today, President Barack Obama issued an Executive Order – Combating Antibiotic Resistant Bacteria. While the order takes several important steps necessary to control the spread of antibiotic-resistant bacteria, it misses the opportunity to call for critical reforms in the agricultural sector that are essential to protect public health.

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News Release | Florida PIRG Education Fund | Tax

Florida could save $100 million with proven method to curb offshore tax dodging, new study finds

A new report from Florida PIRG details how Florida is losing hundreds of millions of dollars due to the abuse of offshore tax havens, and outlines how taxpayers could save $100 million with a proven tax reform.

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News Release | Florida PIRG Education Fund | Higher Ed

SURVEY SHOWS STUDENTS OPTING OUT OF BUYING TEXTBOOKS

Today, a survey released by the Florida PIRG Education Fund shows that 65% of student consumers have opted out of buying a college textbook due to its high price, and of those students, 94% say they suffer academically.

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Report | Florida PIRG Education Fund | Health Care

Delivering On The Promise

The recently passed federal health care reform law will make significant changes in how health insurance and health care work for consumers, businesses, and local and state governments, as well as how insurers and providers operate.  But whether Americans experience improved care, lower costs and greater access depends largely on what happens next.

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Report | Florida PIRG Education Fund | Democracy

Following the Money

This report evaluates states’ progress toward “Transparency 2.0”—a new standard of comprehensive, one-stop, one-click budget accountability and accessibility. At least 7 states have become leaders in the drive toward Transparency 2.0, launching easy-to-use, searchable Web sites with a wide range of spending transparency information.

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Report | Florida PIRG | Democracy

Show Us The Stimulus (Again)

A report released today shows that many states are making dramatic improvements in websites designed to disseminate information about their share of the $787 billion American Recovery and Reinvestment Act (ARRA), while others have failed to make vital information available.

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Report | Florida PIRG Education Fund | Consumer Protection

Trouble in Toyland: The 24th Annual Survey of Toy Safety

The 2009 Trouble in Toyland report is the 24th annual Public Interest Research Group (PIRG) survey of toy safety.  This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | Florida PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

Broadband access is crucial to economic, educational and democratic participation in Florida and it’s critical that government make consumer friendly choices that empower communities while bringing access to every corner of the state. Without consumer protective policies to guide them, the handful of corporations that sell broadband have done so at runaway rates, with poor service and have even avoided serving broadband to many of our most vulnerable communities.

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Blog Post | Public Health, Food

It keeps getting better | Steve Blackledge

By next summer, all of the chicken served on Papa John's pizzas and poppers will be raised without antibiotics. The pizza chain's announcement adds them to a growing list of restaurants that are helping to stop the overuse antibiotics on large industrial farms.

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Blog Post | Public Health, Food

Predictable Problems in the FDA Annual Report | Bill Wenzel

Not only did the FDA’s voluntary Guidance for Industry #213 not lower the sale and use of antibiotics for food-producing animals, these sales actually increased 4%.

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Blog Post | Financial Reform

House Committee Launches Trojan Horse Assault On State Privacy Laws | Ed Mierzwinski

This afternoon (Tuesday, 8 December), the U.S. House Financial Services Committee launches a massive attack on state privacy laws. Hidden inside a seemingly modest proposal to establish federal data breach notice requirements is a Trojan Horse provision designed to to take state consumer cops off the privacy beat, completely and forever. That's wrong, because the states have always been key first responders and leaders on privacy threats that Congress has ignored, from credit report accuracy and identity theft to data breaches and do-not-call lists.

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Blog Post | Public Health

The Phantom, and Other Menaces | Anya Vanecek

In the midst of warnings that the post-antibiotic era is quickly approaching, we see evidence that it has already arrived.

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Blog Post | Transportation

Pulling a FAST one on our Transportation Future | Sean Doyle

For the first time in a decade, and after roughly three dozen short-term extensions, Congress has pulled together and passed a transportation-funding law lasting longer than two years. There is only one problem: the new law is the wrong deal for the country.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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