Blog

Consumer Financial Protection Bureau: By the numbers

By Kathryn Lee
Digital Campaigner

The Consumer Financial Protection Bureau released a breakdown of their successes they’ve had in the short five-year period they’ve been established. We're very proud to have been a part of building it and defending it; we're also very proud of the many achievements the youthful CFPB has made to make the financial marketplace fairer for consumers.

  • $11.7 billion: Approximate amount of relief to consumers from CFPB supervisory and enforcement work, including:
    • $3.6 billion in monetary compensation to consumers as a result of enforcement activity
    • $7.7 billion in principal reductions, cancelled debts, and other consumer relief as a result of enforcement activity
    • $354 million in consumer relief as a result of supervisory activity
  • 27 million: Consumers who will receive relief as a result of CFPB supervisory and enforcement work
  • $573 million: Money ordered to be paid in civil penalties as a result of CFPB enforcement work
  • 1,000,000: Complaints CFPB has handled as of September 1, 2016
  • 13 million: Unique visitors to Ask CFPB
  • 4.4 million: Mortgages consumers closed on after consumers received the CFPB’s Know Before You Owe disclosures
  • 135: Banks and credit unions under the CFPB’s supervisory authority as of September 2016
  • 12 million: Consumers who take out payday loans each year; the CFPB has proposed rules to put an end to payday debt traps
  • 70 million: Consumers who have debts in collection on their credit record; the CFPB is developing proposed rules to protect consumers from harmful collection practices
  • 3,400 Colleges voluntarily adopting the CFPB and Dept. of Ed Financial Aid Shopping Sheet
  • 142: Visits to military installations by the Office of Servicemember Affairs since 2011
  • 62: Times senior CFPB officials have testified before Congress
  • 37: Cities where CFPB has held public town halls or field hearings

o Philadelphia, Pa.

o Minneapolis, Minn.

o Cleveland, Ohio

o Birmingham, Ala.

o New York, N.Y.

o Sioux Falls, S.D.

o Durham, N.C.

o Detroit, Mich.

o St. Louis, Mo.

o Seattle, Wash.

o Mountain View, Calif.

o Baltimore, Md.

o Atlanta, Ga.

o Des Moines, Iowa

o Miami, Fla.

o Los Angeles, Calif.

o Portland, Maine

o Itta Bena, Miss.

o Chicago, Ill.

o Boston, Mass.

o Dallas, Texas

o Phoenix, Ariz.

o Nashville, Tenn.

o New Orleans, La.

o Reno, Nev.

o El Paso, Texas

o Indianapolis, Ind.

o Wilmington, Del.

o Oklahoma City, Okla.

o Newark, N.J.

o Richmond, Va.

o Milwaukee, Wis.

o Denver, Colo.

o Louisville, Ky.

o Albuquerque, N.M.

o Kansas City, Mo.

o Sacramento, Calif.

###

 

The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives. For more information, visit www.consumerfinance.gov.

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